Four County EMC Customer Portal

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Monday, April 21, 2014
You are here:  Customer Portal
Events and News

 New Features

 Many new features have been added to our website:

  • Online Customer Chat
  • Manage your account
  • Apply for service
  • Set up bank draft / credit card draft
  • Set Alerts and Reminders

Our Vision

To be an advocate for our Members by:

- Exceeding Members' expectations

- Utilizing well trained, motivated employees

- Achieving excellence

- Operating efficiently

- Maintaining hometown values


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  • Chrome 26+
  • Firefox 21+ 
  • Safari 5+

Four County Electric Membership Corporation was established in 1937 by a group of community leaders working together to bring electricity to the rural areas. The first lines were built in 1938 with a loan from the U.S. Rural Electrification Administration. Today, more than 5,400 miles of overhead, underground, and transmission lines provide reliable electric service to over 30,000 consumer accounts which include residences, farms, businesses, industries, churches, and schools.

Four County Electric is a not-for-profit electric Cooperative owned by the people it serves. As a hometown utility, Four County is committed to providing safe, reliable and affordable energy to its more than 31,000 commercial and residential member-owners in six North Carolina counties, including Bladen, Duplin, Pender, Sampson, Columbus and Onslow counties.

Operation Round Up

With Operation Round Up, your spare change can help to make a tremendous difference in the lives of those who need help within our community. Help us to help others by participating in our Care Round Up program. By signing up, your electric bill is ‘rounded up’ to the next highest whole dollar amount. For instance, if your actual electric bill is $83.87, it will be rounded up to $84. The additional 13 cents provides monetary assistance for various charitable and non-profit organizations.
Average contributions are only about $6 per year, and never exceed 99 cents in a single month. Individually, the amount contributed to Operation Round Up may not seem significant, but put this change together and it can go a long way in making a difference within our community. 
Coop Connections


Special Rates

All Electric Rate

In order to be certified as an Energy Value Home and qualify for the Residential All Electric Rate, your home has to meet the following minimum three requirements:

  • heat pump SEER of 13 or greater
  • have at least a 30 gallon electric storage water heater
  • all major appliances must be electric

 Time of Use Rate

This rate was designed for those whose lifestyles allow greater flexibility thus giving them the opportunity and an incentive to shift electrical usage to off-peak times.

  • Measures electric use by time of day
  • Allows members to buy off-peak electricity at a discount
  • Members receive free consultation, including savings estimate based on previous 12 months usage
  • 12 months commitment required
  • Potential savings up to 5-7%

On-peak and off-peak times are as follows:

      For the period of April 16 through October 15
      On-peak, Monday through Friday from 4:00pm - 8:00pm
      Off-peak, all other times

      For the period of October 16 through April 15
      On-peak, Monday through Friday from 6:00am - 9:00am
      Off-peak, all other times

Weekends are all off-peak and so are the following holidays:
New Year's Eve, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, Christmas Day. If theses holidays fall on a Saturday, then off-peak is the Friday before and if the holiday falls on a Sunday, then off-peak is the Monday after.
Online Support


Online Services
Contact Us

Burgaw (Corporate Headquarters)

P.O. Box 667
1822 N.C. Hwy 53 West
Burgaw, NC 28425
Member Phone number: (910) 259-2361 or 1-888-368-7289
Fax number: (910) 259-1860
Corporate business phone number: (910) 259-2171
Fax number: (910) 259-1860


P.O. Box 275
407 East Broad St.
Elizabethtown, NC 28337
Phone number (910) 862-3551 or 1-888-368-7289
Fax number: (910) 259-1867

Rose Hill

P.O.Box 310
329 North Sycamore St.
Rose Hill, NC 28458
Phone number: (910) 289-4534 or 1-888-368-7289
Fax number: (910) 259-0346

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